As an operations manager working with a younger team of PR professionals, one thing has struck me; the phone fills them with dread. They will happily and confidently draft a beautifully worded email or chat on Teams, WhatsApp and on Zoom calls. But if there is a need...
As the Operations Manager at Briscoe PR, I might not be as visible to clients, but I am behind the scenes, utilising systems, processes and planning to ensure we have the right people, tools and resources in place. That way, the team can focus on what they do best....
